Shipping & Returns

At NYOK, we aim to deliver your order quickly and ensure a smooth shopping experience.

Shipping Policy

Order Processing

• Orders are processed within 1–3 business days
• Orders are not shipped on Sundays or public holidays

Shipping Time

• Standard delivery: 3–7 business days (within India)
• Delivery times may vary based on location

Shipping Charges

• Shipping charges are calculated at checkout
• Free shipping may be available on select orders or promotions

Order Tracking

• Once your order is shipped, you will receive a tracking link via email or SMS

Delays

While we try our best to deliver on time, delays may occur due to:

• High demand
• Courier issues
• Weather or unforeseen circumstances

Returns & Exchanges

Return Eligibility

We accept returns if:

• The item is unused, unwashed, and in original condition
• Return request is made within 7 days of delivery
• Original tags and packaging are intact

Non-Returnable Items

• Items purchased on sale or discount (unless damaged/defective)
• Innerwear or customized products (if applicable)

Exchange Policy

• Exchanges are allowed for size or defective items
• Subject to stock availability

Refunds

• Refunds are processed after the item is inspected
• Amount will be refunded to the original payment method
• Processing time: 5–10 business days

How to Request a Return

To initiate a return or exchange, contact us with:

• Order ID
• Reason for return
• Photos (if item is damaged)

Contact Us

Email: hello@nyok.in
Phone: +91 99999 99999
Address: Benagluru , Karnataka , India